Shipping policy

Shipping Information

We offer free shipping on all orders over 75 USD.

All orders are shipped from Turkey via FedEx, UPS, or DHL.

Processing time: 1–5 business days
International delivery: 3–7 days

Delivery times for international orders typically range between 3 to 10 business days. Please note that, in some cases, local customs may delay delivery, which is beyond our control.

Orders shipped to the United States are sent DDP (Delivered Duty Paid), meaning standard import duties and taxes are prepaid by us. However, any additional fees imposed by customs authorities beyond standard duties and taxes may be the responsibility of the customer.

For orders shipped to the European Union, all applicable import VAT and related charges are handled by us to ensure a smooth delivery experience. Customers will not be required to pay additional taxes or fees upon delivery.

For all other destinations, customers are responsible for any applicable customs duties, import taxes, or additional fees required by their local authorities.

Shipping & Packaging Approach

To keep our shipping costs as low as possible — and offer free shipping whenever we can — we carefully optimize how each order is packed.

Our products are made from durable waxed canvas and leather, which allows them to be safely packed in compact boxes without damage.

By using smaller packaging:

  • We significantly reduce shipping costs
  • We lower our environmental impact (less space, less fuel, less waste)
  • We avoid unnecessary oversized packaging

Because of this, your product may arrive gently folded or compressed.

This is completely normal and does not affect the quality or structure of the product.
Once unpacked, the bag will naturally regain its shape after a short time. You can also lightly reshape it by hand if needed.